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XRV9000 Basic Troubleshooting

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This document explains the basic troubleshooting commands that should be run to verify the health of the XRv9000 router.

Majority of these commands are implemented within the generic show tech-support command for ease of troubleshooting. Please refer to the command outputs to verify the specific expected output for a virtual routing platform.

1. show version

+++++++++++++++ show version [12:39:55.884 ECT Wed Sep 14 2016] +++++++++++++++

Cisco IOS XR Software, Version 6.1.2.04I

Copyright (c) 2013-2016 by Cisco Systems, Inc.

Build Information:

 Built By     : deenayak

 Built On     : Sat Sep  3 09:58:27 PDT 2016

 Build Host   : iox-lnx-073

 Workspace    : /auto/iox-lnx-073-san2/production/6.1.2.04I.DT_IMAGE/xrv9k/workspace

 Version      : 6.1.2.04I <--- Image version

 Location     : /opt/cisco/XR/packages/

cisco IOS-XRv 9000 () processor <------ Platform type

System uptime is 15 hours, 43 minutes

 

2. show install active summary

+++++++ show install active summary [12:39:56.324 ECT Wed Sep 14 2016] ++++++++

Node 0/RP0/CPU0 [RP]

  Boot Partition: xr_lv0

  Active Packages: 1

        xrv9k-xr-6.1.2.04I version=6.1.2.04I [Boot image]

3. Show sdr

+++++++++++++++++ show sdr [12:39:56.740 ECT Wed Sep 14 2016] +++++++++++++++++

Type                  NodeName       NodeState      RedState       PartnerName

--------------------------------------------------------------------------------

RP                    0/RP0/CPU0     IOS XR RUN     ACTIVE         NONE          

R-IOSXRV9000-RP       0/RP0          OPERATIONAL                   N/A           

4. admin show platform

+++++++++++ admin show platform [12:39:57.109 ECT Wed Sep 14 2016] ++++++++++++

Node name       Node type       Partner name    SW status       IP address

--------------- --------------- --------------- --------------- ---------------

0/RP0/CPU0      RP (ACTIVE)     NONE            FINAL Band      192.0.0.4

5. show redundancy

+++++++++++++ show redundancy [12:39:57.508 ECT Wed Sep 14 2016] ++++++++++++++

Redundancy information for node 0/RP0/CPU0:

==========================================

Node 0/RP0/CPU0 is in ACTIVE role

Node 0/RP0/CPU0 has no valid partner

Details

--------

Current active rmf state: 

    NSR not ready since Standby is not Present

Reload and boot info

----------------------

IN reloaded Tue Sep 13 20:56:48 2016: 15 hours, 43 minutes ago

Active node booted Tue Sep 13 20:56:48 2016: 15 hours, 43 minutes ago

Active node reload "User initiated forced reload"

6. show logging

<Capture Syslog data>

7. Routing info

<collect IGP and BGP specific info, e.g. show isis neighbors, show ospf summary, show ospf neighbor>

8. show placement

++++++++++++++ show placement [12:40:01.923 ECT Wed Sep 14 2016] ++++++++++++++

Locations: 0/RP0/CPU0

Role: REDUNDANCY_ACTIVE    Primary: yes    Paired: no

--------------------------------------------------------------------------------------------

Programs running on Node 0/RP0/CPU0

------------ ---------------------------------------------------------------------More--(94%)

sdr_instmgr

snmpd

ipv4_static

ospfv3

isis_uv

lldp_mgr

lldp_agent

bpm

ospfv3_uv

lspv_server

ospf_uv

 

9. show dsc all

10. show ipv4 traffic

IP statistics:

  Rcvd:  3516705 total, 973277 local destination

         0 format errors, 0 bad hop count

         0 unknown protocol, 0 not a gateway

         0 security failures, 0 bad source, 0 bad header

         0 with options, 0 bad, 0 unknown

  Opts:  0 end, 0 nop, 0 basic security, 0 extended security

         0 strict source rt, 0 loose source rt, 0 record rt

         0 stream ID, 0 timestamp, 0 alert, 0 cipso

  Frags: 1138 reassembled, 92 timeouts, 0 couldn't reassemble, 10279 fragments received

         24791 fragmented, 0 fragment count, 0 fragment max drop

  Bcast: 0 sent, 0 received

  Mcast: 3789700 sent, 2512381 received

   Lisp: 0 encapped in v4, 0 decapped from v4

         0 encapped in v6, 0 decapped from v6

         0 encap errors, 0 decap errors

   Drop: 0 encapsulation failed, 0 no route, 0 too big

   Sent: 4726972 total

ICMP statistics:

  Sent: 0 admin unreachable, 0 network unreachable

        0 host unreachable, 0 protocol unreachable

        0 port unreachable, 0 fragment unreachable

        2 time to live exceeded, 0 reassembly ttl exceeded

        2 echo request, 0 echo reply

        0 mask request, 0 mask reply

        0 parameter error, 0 redirects

        4 total

  Rcvd: 0 admin unreachable, 0 network unreachable

        0 host unreachable, 0 protocol unreachable

        19 port unreachable, 0 fragment unreachable

        0 time to live exceeded, 0 reassembly ttl exceeded

        0 echo request, 2 echo reply

        0 mask request, 0 mask reply

        0 redirect, 0 parameter error

        0 source quench, 0 timestamp, 0 timestamp reply

        0 router advertisement, 0 router solicitation

        21 total, 0 checksum errors, 0 unknown

UDP statistics:

        1213323 packets input, 2290536 packets output

        0 checksum errors, 23317 no port

        0 forwarded broadcasts

TCP statistics:

        64153 packets input, 62974 packets output

        0 checksum errors, 65 no port

 

11. show ipv6 traffic

12. show route vrf all afi-all summary

13. show ipv4 vrf  all int brief

14. show int desc

15. sh cdp nei

+++++++++++++++ show cdp nei [12:40:14.322 ECT Wed Sep 14 2016] +++++++++++++++

Capability Codes: R - Router, T - Trans Bridge, B - Source Route Bridge

                  S - Switch, H - Host, I - IGMP, r - Repeater

Device ID       Local Intrfce    Holdtme Capability Platform  Port ID

CRS-ABR1-R2     Te0/0/0/0        133     R          CRS       Te0/0/0/4       

CRS-ABR1-R2     Te0/0/0/2        137     R          CRS       Te0/0/0/2       

CRS-ABR1-R2     Te0/0/0/3        141     R          CRS       Te0/0/0/3       

ssCE1-R9.cisco. Gi0/0/0/7        133     R          IOS-XRv 9 Gi0/0/0/0       

ssPE4-R8.cisco. Gi0/0/0/6        134     R          IOS-XRv 9 Gi0/0/0/0       

16. show route summary

++++++++++++ show route summary [12:40:16.576 ECT Wed Sep 14 2016] ++++++++++++

Route Source                     Routes     Backup     Deleted     Memory(bytes)

connected                        140        4          0           34560        

local                            144        0          0           34560        

local LSPV                       1          0          0           240          

static                           3          0          0           720          

bgp 100                          2014       0          0           483584       

ospf area1                       14028      0          0           20803216     

isis 1                           1010       14         0           362240       

dagr                             0          0          0           0            

Total                            17340      18         0           21719120

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