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Cisco Support API Case by contract id

rymille2
Cisco Employee
Cisco Employee

Hi,

I'm developing an application that accesses service request cases by contract id and the API allows me to filter data by the date_created_from/date_created_to.  So if i use this request today:

 

https://api.cisco.com/case/v3/cases/contracts/contract_ids/ABC123?date_created_from=2019-01-01T00:00:00Z&date_created_to=2019-02-28T23:59:59Z

 

I will get the information for the cases created in January and Feb of 2019 as of today.  If tomorrow a case that was created on Feb 28, 2019 is updated how do i get the updated case information?  Do i need to again retrieve the records via the API for the 1/1/2019 - 2/28/2019 date range?  It seems like I should also be able to query the api using the date_updated_from/date_updated_to range.  

 

Thanks,
Ryan

1 Reply 1

omz
VIP Alumni
VIP Alumni

Hi 

I dont think you can query date_updated_from/date_updated_to range looking at the documentation.

https://developer.cisco.com/docs/support-apis/#!case

There is only date_created_from / date_created_to.

Did you come up with date_updated_from/date_updated_to yourself is it documented..? 

Probably make a feature request :)