Hello
I need to change agent PQ Attribute value from the Rest API. For Example, an agent has PQ attribute, which has value 8, I want to change it to 9 with the help of API.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ippcenterprise10_0_1/program/PCCE_BK_E4833C46_00_api-online-help-UCCE/PCCE_BK_E4833C46_00_api-online-help-UCCE_chapter_00.html#PCCE_RF_M76B1FFD_00__sectio...
I have gone through this document, I can see, we can get the agent, their attribute list, and can check their values. But need to find out how can we update the value of an attribute for that agent.
Any help really appreciated