PSS API: getSoftwareEoxBulletin - not working since 2022-09-24

[RyanDev]

Hi, this endpoint is no longer returning a response for any softwareEoxId, can someone look into it please.

https://docs.cloudapps.cisco.com/pss/APIDevGuide/service_sweox.html

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:swe="http://www.cisco.com/SwEoxAlertService">
<soapenv:Header/>
<soapenv:Body>
<swe:SwEoxBulletinRequestInput>
<swe:softwareEoxIds>
<!--1 or more repetitions:-->
<swe:softwareEoxId>972</swe:softwareEoxId>
</swe:softwareEoxIds>
</swe:SwEoxBulletinRequestInput>
</soapenv:Body>
</soapenv:Envelope>

<?xml version='1.0' encoding='UTF-8'?>

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">

    <soapenv:Body>

        <sweox:SwEoxBulletinResponseOutput xmlns:sweox="http://www.cisco.com/SwEoxAlertService" xmlns:inv="http://www.cisco.com/InventoryService" xmlns:lastUpd="http://www.cisco.com/LastUpdatedService" xmlns:con="http://www.cisco.com/ContractService" xmlns:npd="http://www.cisco.com/NPDRService" xmlns:w3c="http://www.w3.org/2001/XMLSchema-instance" xmlns:psirt="http://www.cisco.com/PSIRTAlertService" xmlns:fn="http://www.cisco.com/FNAlertService" xmlns:is="http://www.cisco.com/ISAlertService" xmlns:imp="http://www.cisco.com/ImportService" xmlns:hweox="http://www.cisco.com/HwEoxAlertService">

            <sweox:responseTimestamp>2022-09-26T04:31:43.723-07:00</sweox:responseTimestamp>

            <sweox:message>

                <sweox:messageType>FAILURE</sweox:messageType>

                <sweox:messageDetail>Alert details are not available for the given alert ids</sweox:messageDetail>

            </sweox:message>

        </sweox:SwEoxBulletinResponseOutput>

    </soapenv:Body>

</soapenv:Envelope>

[RyanDev]

Today, software eox bulletins have been fixed, and now the issue is with hardware eox bulletins - please fix that too.