Hello @charles.henderson this page here will help you get started https://developer.cisco.com/docs/service-apis/
In order for you to access your existing Administrator will have to follow in order to register additional users and admins (yourself) as part of the company. Log into the Cisco Services Access Management Tool https://cdceb.cloudapps.cisco.com/csam. You can also access this tool from the Useful Links page in the portal. Select User-Company Associations > Associate User to My Company. Enter a valid Cisco username or email address, and then click Next. Specify a company location, and then click Finish. A notification is sent to the user that confirms the association with your company. Select User Role Assignments > Assign Roles to Users. Choose a user, or search for a user via their Cisco username or email address, and then click Submit.
Select the user, and then click Next. Click Smart Net Total Care from the services that are displayed, and then choose the customer administrator and API Developer roles. (DO NOT USE THE START OR END DATES) Click Finish
Register the ID as a Delegated Administrator. Log into the Cisco Services Access Management Tool https://cdceb.cloudapps.cisco.com/csam.Select Administrators à Nominate an administrator à Company Administrator
Hope this helps.
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