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Service Order Return (RMA) API - Not all serial numbers listed for shipped and received

Paul Webb
Cisco Employee
Cisco Employee

In regards to the parts shipped and received the API returns the correct qty of each but it does not display all serial numbers. Currently only one serial number for shipped/received is being displayed. Are there plans to correct this? Or is there another API to pull all s/n? This is needed as we are tracking round trip parts in an effort to reduce the number of parts shipped.

 

Example RMA: 87459609 - JSON attached.

part: GLC-SX-MM=

S/N Shipped: FNS17130TAH, FNS171312R4, FNS17141CP4, FNS17141F7H

S/N Received: FNS12020USP, FNS17130TAH, FNS171312R4, FNS17141F7H

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