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injector22
Beginner

SN2Info Constantly timing out

Is there any rhyme or reason why the PSS SN2Info API is constantly timing out with a "504 Gateway Timeout" error? This occurs with all queries, be it a single serial or 75 at once, it makes no difference. Then when looking in the API console the platform status shows all green.

This is specially annoying when the API throttles you back if you send another message within 5 seconds. I have no issues scaling back the messages sent to meet the throttle but if the API responds correctly 45% of the time the queue will never empty itself.

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