Unable to get aToken from Cisco Support API

[ssambourg]

Hello,

I'm tryining to use Cisco Support API for PSS.

After reading :

Devnet getting started : https://developer.cisco.com/docs/support-apis/#!getting-started-with-cisco-support-apis-for-pss

API Console User guide : https://apiconsole.cisco.com/files/APIx_Platform_User_Guide.pdf

API Token Access : https://apiconsole.cisco.com/files/Token_Access.pdf

I am able to see my application under https://apiconsole.cisco.com/apps/myapps with a client ID and client secret.

I'm triying to get a token using postman with :

Authorization Type : OAuth2.0

Grant type : Client Credential

Access token URL : https://cloudsso.cisco.com/as/authorization.oauth2

and give client ID and secret as my request parameters.

With postman I can't receive a token.

According to the Token Access documentation, I tried with a web browser using this URL :

https://cloudsso.cisco.com/as/authorization.oauth2?response_type=code&client_id=[my app client_id]

I've got : 

Error

Oops

Looks like something is not right. Please contact your administrator.

404 - Not Found

Does someone know how to deal with that ?

[Seb Rupik]

Hi there,

Going back to your Postman issue, in the body of the POST request are you specifying the grant_type key-value pair along with the client_id and client_secret?:

grant_type: client_credentials

cheers,

Seb.

[ssambourg]

Hi,

At first no, I didn't use this parameter.

I've just try this one with postman that generate this GET URL : https://cloudsso.cisco.com/as/authorization.oauth2?response_type=code&grant_type=client_credentials&client_id=*******&client_secret=**********

But I still see the same error.

I attach the view of my postman.

[Seb Rupik]

Change the REST method (the dropdown to the left of the URL) from GET to POST and you will receive the correct response containing the access_token .

cheers,

Seb.

[ssambourg]

It seems that I have the same result.

How to check my client ID and secret ?

This URL is correct : https://cloudsso.cisco.com/as/authorization.oauth2  ?

I've attached the screenshot for this request with POST method.

[Seb Rupik · Accepted solution]

It should be: 

https://cloudsso2.cisco.com/as/token.oauth2

cheers,

Seb.

[ssambourg]

Yes that better with this URL ! :-)

Many thanks !!!

[Lothar]

Do you know if this changed again? I am getting errors when trying to use it.