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Beginner

Install QNAP Firmware on Cisco NAS

Hi there,

due to the deteriorating service of Packet for Cisco NAS I have decided to install QNAP Firmware on a Cisco device.

This is not a Step by Step guide and I can not say that it worked all well. The NSS 324 is in my opinion identical with the QNAP TS-459 Pro.

So i used this guide to get in Recovery Mode of the NAS

http://eu1.qnap.com/Storage/tsd/fullimage/Firmware_recovery_guide_for_x86.pdf

In this PDF you find the links to download your QNAP Firmware image.

I decide to save my old Cisco Firmware with dd

dd if=/dev/sdb of=./backup.img bs=512 (Please check with fdisk -lu that sdb ist your DOM Flash)
Please replace ./backup.img with the path of your USB Stick (Maybe you have to mount it)
Then i replace the Cisco Firmware with QNAP's once.
dd if=/PathtoImage of=/dev/sdb (In My Example dd if=/dev/sda/
F_TS-459_20101118-1.0.9.img of /dev/sdb )
One dd commands takes about 1,5 hours

Now you have to restart the NAS.

A Testing Firmware from Qnap should load and you can get there by a web interface.

The Web Interface is like the Quick Instalation Assistent when you start the Cisco Device the First Time.

In my testing i get problems with Step 6 (Formating) in the Install Assistent but i can go around this when i take the "No Disk initalation" function and then update the Firmware to the actually one (Without a Restart)

A note by me: The Flash Storage is as type of construction only writeable about 10000x. So

If you have questions please write a message.

This is a preversion of my finished tutorial, but i have no time at the moment to write it more detailed.

Sincerly yours

Alexander Schuhmann

NO WARRANTY

THE HOW-TO IS DISTRIBUTED IN THE HOPE THAT IT WILL BE USEFUL, BUT WITHOUT ANY WARRANTY. IT IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE HOW-TO IS WITH YOU.  SHOULD THE HOW-TO PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION.

IN NO EVENT THE AUTHOR WILL BE LIABLE TO YOU FOR DAMAGES, INCLUDING ANY GENERAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE HOW-TO (INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE HOW-TO TO OPERATE WITH ANY OTHER PROGRAMS), EVEN IF THE AUTHOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13 REPLIES 13
Beginner

Install QNAP Firmware on Cisco NAS

Dear Mr. Schuhmann,

My name is Iwan Krastew and I am working in the Cisco Small Business support centre.

Although the hardware in both devices is almost identical, it does not necessarily mean that it will work with a 3rd party vendor's firmware. This is also officially not supported configuration and the warranty of the product is void if the firmware installed is not downloaded from the official Cisco website.

Thank you for your attention!

Best regards,

Iwan Krastew

Cisco Employee

Install QNAP Firmware on Cisco NAS

To make sure you do not run into any issues and render your NAS unsuable. This is only for those who need to recover the NSS300 series since they formatted or deleted by "accident" the DOM (Disk-On-Module) in the NAS.

I am not sure if you violate QNAP software licence policy when you install QNAP software on a "non-QNAP" device. You better check.

When you dump the DOM from a running NAS device with the "dd" command to an image file on a usb stick and use the image file to re-flash another NAS (identical model) using QNAP's or Cisco's DOM recovery procedure  you will have the firmware already installed. So this is a good method to have a "running system" backup of your NAS (like Alexander did)

When you use the QNAP provided   F_TSxxx files or Cisco Factory firmware you will need to rebuild the system and load the actual firmware in a a later step.

Use port 8080 to connect to the device.

http://ipaddress:8080

Sometimes you have to manually start the http server on the NAS after the NAS booted from the reflashed DOM.

#  /etc/init.d/Qthttpd.sh start

Using the Installation  Wizard it takes quite some time to rebuild the system, be patient. You will need at least one HD installed which will be formatted.

Beginner

Install QNAP Firmware on Cisco NAS

Hello Alexander,

As I experience many problems with the Cisco firmware I too consider to install the QNAP firmware to my Cisco NAS.

The biggest issue that is holding me from doing so, until now, is the fact that I have over 3TB on data on my NSS326 and no backup.

I know it's not very smart, but that's a fact for now, although I can backup the really important data.

My question is: Will I loose my data when changing the firmware from Cisco to QNAP?

What are your results in this respect?

Regards,

Klaas de Jong

Beginner

Install QNAP Firmware on Cisco NAS

Klaas de Jong ha scritto:

Hello Alexander,

As I experience many problems with the Cisco firmware I too consider to install the QNAP firmware to my Cisco NAS.

The biggest issue that is holding me from doing so, until now, is the fact that I have over 3TB on data on my NSS326 and no backup.

I know it's not very smart, but that's a fact for now, although I can backup the really important data.

My question is: Will I loose my data when changing the firmware from Cisco to QNAP?

What are your results in this respect?

Regards,

Klaas de Jong

+1

Would we loose the old cisco raid array?

I understand there is no official support about this, but any hint would be appreciated without persecution 

Thanks

Install QNAP Firmware on Cisco NAS

I would just march out, get a  cheap 3tb external drive - set your one-touch button to copy to the external usb port on front and give'er.

Backup your stuff first, just in case.

I would probably wait it out for the proper upgrade, then backup, flash and restore data in case not all went well.

As ticked as I am about this whole firmware fiasco and crappy mozy performance, I am looking forward to migrating a client nas to qnap firmware. I have a qnap at home and recently tried Elephant Drive and I am VERY impressed with speed and features over Mozy.

Highlighted
Cisco Employee

Install QNAP Firmware on Cisco NAS

I am waiting for the 1.5 release form Cisco - my understanding is you will then be able to migrate to Qnap code base.  Don't think you will lose the data doing the migration - of course YMMV - I know I PLAN backing up my Data before I migrate over to Qnap code base.  Just my own $0.02.

Beginner

Install QNAP Firmware on Cisco NAS

Oh, I've read only a few minutes ago the EOS announcement here:

http://www.cisco.com/en/US/prod/collateral/ps4159/ps9954/ps10817/end_of_life_notice_c51-685438.html

It seems Cisco gave up on the development for NSSs

It makes definitely more sense to wait for last 1.5 cisco fw to be released. Then we'll all be able to switch over the qnap's one.

Thanks guys

Beginner

Install QNAP Firmware on Cisco NAS

Hi,

i hope they give the owner of Cisco NAS a possibility  to switch over to QNAP Firmware. On my own NAS 324 i've installed Debian  Linux.

If I had known that Cisco does not use the same firmware as QNAP I would never chose Cisco. I am very disappointed by them.

AlexanderS.

Frequent Contributor

Install QNAP Firmware on Cisco NAS

Hi all,

With the next firmware release 1.5.x will give you the ability to upgrade to Qnaps OS if you like.

Thanks,

Jasbryan

Cisco Employee

Install QNAP Firmware on Cisco NAS

Hi Alexander

not sure what you're expectation was and why you are disappointed by Cisco.

The Cisco NSS is being marketed as a Cisco device,i.e there is no mentioning that this is based on/or manufactured by QNAP or uses QNAP software (well other than the serial number starts with QNP ;-)

and the expectation is not being set that we compete in the same space.

The target market is small business (hence the radius server and the  syslog server included) and reselling via partners. It has to be easily  installed and operated also by users with no Unix knowledge.

I.e. this is not meant to be an open Unix box but rather a easy to use,  fast SMB  NAS which can be installed and operated by "non-IT"  specialists and efficiently supported by a tech support center.

The Cisco firmware is based on QNAP firmware,  just adapted with Cisco Look and Feel and Cisco lock-in.

With the Cisco NSS300 Smart Storage you get 5 years warranty vs. 1 year from QNAP and you can purchase a cost efficient service contract which will give you next day repalcement of a faulty device by Cisco.

Having said that as you pointed out in this thread you can reflash the device with QNAP software as you can also install other Linux derivates.

With the next Cisco firmware you can install the QNAP firmware like any other software update. That is working right now inside Cisco. The release schedules so far have been roughly every 4-6 month. 1.4 came out in May. So 1.5 will probably come out Sep/Oct/Nov 2011.

In the SMB market there is really no need to release new firmare every month or so. (unless you have need to fix severe bugs)  The partner will not go around to every installation and perform software upgrades every month in a production environment. "Never change a running system"

Greetigs

Jo

Beginner

Install QNAP Firmware on Cisco NAS

Mr Kern,

Your email tone seems to suggest that the user community does nothing but wait for upgrades to show up and blindly pushed whatever is out there for the sole sake of having the latest and the greatest version. I manage a fleet of 25 Mac and moving to OSX Lion was merely an option.

I am also a proponent of the -if-it-works-do-not-screw-with-it approach but it is not the case here.

That is definitely an unsollicitated problem - something that came from the left field. If Microsoft had pushed something that would have made access to the NSS inoperative, I bet that Cisco reaction time would have been much faster. For me, AFP not working IS a severe bug.

Do not treat your customers like a bunch of spoiled brats.

Regards,

Claude

Cisco Employee

Install QNAP Firmware on Cisco NAS

Hi Claude,

my blog was about the strategy and  capabilities to install other software than the Cisco softare on the NSS in line with the thread title and in no way intended to be offensive to our partners or customers.

In this thread here the capability to use AFP from computers running MacOS 10.7 to access shares on the NSS was not a topic. Cisco needs to incorporate the fix provided by QNAP. In the meantime you can try this:

Here is QNAP's advise

http://wiki.qnap.com/wiki/OS_X_Lion:_Connecting_to_legacy_AFP_services

Here is another link

http://www.astronyu.com/howto-connecting-osx-lion-to-legacy-afp-services-and-mac-os-x-server.html

Apologies

Jo

Participant

Install QNAP Firmware on Cisco NAS

FYI:  See the latest news regarding Cisco fw1.5 and the ability to transition to QNAP branded software.

https://supportforums.cisco.com/thread/2107220