Please be advised, the GuideMe Wizard is no longer available on the Small Business Support Community. For search capability please use the community search field to find content related to Cisco Small Business documents, videos, and discussions.
I can no longer access my NSS4000 through any means. CISCO tech support said this is end of live and does no longer support. So this community is my only option.
The NSS4000 worked fine until a few weeks ago it was or is setup as a RAID1.
ALL Leds on the front panel show everything is working fine. Solid green power, solid green disk drives, blinking green Lan1 led. I have used 3 different operating systems and twices as many different browers and versions trying to access the admin web interface but with no luck. ALL browsers show CAN NOT DISPLAY PAGE. I can ping the NSS4000, The Cisco Discovery Tool finds the NSS4000, but the GUI button can not access the NSS4000 either. Using the CISCO Discoverty Tool to change the IP address does not work either. It says the password is not correct, even the default password. I have rebooted like a zillion times using the USB Boot Loader with no luck either. I have reset the NSS4000 network configuration, after the reset the CISCO Discovery Tool finds the NSS4000, I can ping it but that is it, still no admin access.
HOW DO I GET BACK IN CONTROL OF MY NSS4000 and MY DATA?
Really appreciate the effort and update but 1 year is a little too long. I had 3 of these chasis and we found that with the lack of support from CISCO, it was better to decomission all 3 boxes. Since 2 of the chasis were still operating, I was able to swap the HD's from the runaway box into an operating one and retrieve all data.
Join us on Thursday, November 14 at 10:00 am PT to learn more about how Cisco is empowering small business. From connectivity to cloud applications, networking plays a crucial role in every business journey. Cisco Business offers simple-to-deploy, f...
Cisco helps you grow your business and your network reliably. Introducing the new Catalyst 1000 series switches that provide your small business network with flexibility, simplicity, scalability and security for deployments of up to 250 users. Read ...
Cisco is committed to helping you on your business journey every step of the way with enterprise-sized solutions that fit your needs. Learn more about Cisco Business: a simple-to-deploy solution that empowers you to securely connect and collaborate l...
A consumer router may support a virtual private network (VPN) connection, but that's a far cry from the network and security capabilities that a business-class router can provide. All it takes is some IT talent and know-how to set one up. You're hear...