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NSS-322, new drive #2 not showing as available

Jan 10, 2013 2:52 PM

NS322, latest firmware.

Original second drive was replaced due to 800+ bad sectors.   The drives were set as a Stripe RAID.

Replaced with a similar 'WD' one, but larger (3TB not 2TB).  AFter reinserting the new drive, it does

not show in the Smart Storage manager.

Thank you,

Robert

>>   I was asked to post in this section since the previous message was never closed/answered by tech.

        https://supportforums.cisco.com/message/3825790

===============================================================================

      Jan 10, 2013 3:48 PM

         Hi Robert,

          Make sure your NAS is on the latest firmware:

          http://software.cisco.com/download/release.html?         

          mdfid=282984440&flowid=18021&softwareid=283446544&release=1.5.0&relind=AVAILABLE&rellifecycle=&reltype=latest

          and also that your new drive is on the Approved List:

          http://www.cisco.com/en/US/docs/storage/nass/csbcdp/smart_storage/avl/Smart_Storage_AVL.pdf

          - Marty

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Jan 22, 2013 2:02 PM (in response to mpyhala)

Well I was fianlly able to get back to checking the NSS322 on Friday...

The new harddrive I purchased is newer then the Approved List, so I replaced that with

the original drive #2 that had the bad blocks;   After reformatting on a PC.

I check the NSS an hour after turning it on, the second drive (now back to the original)

still is not showing.  When I click on Drive #2 to see it properties, etc. (from the web

dashboard), I get kicked out of the web dashboard.

I reset the NSS back to factory settings, thinking it might reformat the drives, no go.

Drive #2 still not showing.

Any Ideas?

Thank you,

Robert

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