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ttanemori
Beginner

NSS326 and Tech Support

Hello.

I am looking for a way to get a tech support and warranty check of our NSS 326. Today, I found that the 2nd hard drive failed and red light began to blink. It is still less than 1 year, but I cannot find a way to get a tehcnical help or web page to check warranty status.

Usually, what should I do from here? Is there any page that I can login and create a support ticket? Do they have a phone number to call? Do  they offer chat support? I feel Cisco's Support page is not user friendly compared to other IT manufactures' website.

Thank you very much.

2 REPLIES 2
streaves
Cisco Employee

Please see www.cisco.com/go/sbsc for a list of Support Contact options. Please have your serial number and Cisco ID handy.

Thanks,

Stephanie Reaves

Cisco Small Business

Great! I could reach them, my problem was resolved.

Best regards,