[887] How to reset the password of a C887 router?

[lildadou3]

Hello,
I received this router (CISCO887-SEC-K9) but I can not log on. The default identifiers (cisco / cisco, admin / admin, admin / cisco etc) do not work. The boot interrupt procedure does not work either. The reset procedure with the reset button (Press and hold the Reset button until the system status LED begins to flash.)

This router is special?

[Leo Laohoo]

The router has a RESET button (HERE) to do password reset.

[lildadou3]

This button does not seem to work. Nothing happens when:
  - I press on
  - I press on for 5s
  - I press it just after powering up

On the assumption that the button is broken, I disassemble the motherboard to close the circuit directly on the soldering points.
On the assumption that I am failing myself, I tried to press the reset button on another router (C887VA) and the button worked.

[Leo Laohoo]

Ok, now console into the router and reboot.  I want to see the entire boot-up sequence.  I am suspecting some joker enabled "no service password-recovery". 

[lildadou3]

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2017.04.11 08:01:29 =~=~=~=~=~=~=~=~=~=~=~=

System Bootstrap, Version 12.4(22r)YB5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2009 by cisco Systems, Inc.

C880 platform with 262144 Kbytes of main memory


Readonly ROMMON initialized

program load complete, entry point: 0x80020000, size: 0x1b23a48

Self decompressing the image : ########################################################################################################################################################################################################################################################### [OK]


              Restricted Rights Legend

Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.

           cisco Systems, Inc.
           170 West Tasman Drive
           San Jose, California 95134-1706



Cisco IOS Software, C880 Software (C880DATA-UNIVERSALK9-M), Version 15.0(1)M3, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2010 by Cisco Systems, Inc.
Compiled Sun 18-Jul-10 08:20 by prod_rel_team
Image text-base: 0x800200E4, data-base: 0x82C9A0A4


This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Installed image archive
Cisco 887 (MPC8300) processor (revision 1.0) with 236544K/25600K bytes of memory.
Processor board ID FCZ144592VY

4 FastEthernet interfaces
1 ISDN Basic Rate interface
1 ATM interface
1 Virtual Private Network (VPN) Module
256K bytes of non-volatile configuration memory.
126000K bytes of ATA CompactFlash (Read/Write)

 Multidrop Termination is already ENABLEDSSLVPN Package SSL-VPN-Client (seq:1): installed successfully



Press RETURN to get started!


000013: *Apr 11 06:42:52.267 UTC: %LICENSE-1-REQUEST_FAILED: License request for feature SSL_VPN 1.0 failed. UDI=CISCO887-SEC-K9:FCZ144592VY

User Access Verification

Username: cisco
Password: 

% Authentication failed

Username: 

I do not see any mention of what you're talking about :/

[Leo Laohoo]

Try this: Password Recovery Procedure for the Cisco 806, 826, 827, 828, 831, 836, 837 and 881 Series Routers

Once the router is accessible, check the configuration to make sure no one has inserted a line to disable the reset button.  If there is none, you can opt to RMA the appliance.

[lildadou3]

Unfortunately, the procedure for interrupting the boot sequence does not work (step 4) and the boot continues.

[Leo Laohoo · Accepted solution]

I guess RMA the appliance.

[lildadou3]

Thank you very much for the help provided. Since there is no support for this model, I will probably look at the JTAG option.

[bigdave]

we're trying to find out how to disable the reset button please?

any ideas ?

[lildadou3]

-- removed --