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Beginner

ASDM Refuses to launch (brand new, not the 'uptime' issue)

Hi,

We just bought an ASA 5505 but I can't get the ASDM software to run ("Exception in thread 'SGZ Loader: launchSgzApplet'").

The unit is brand new, so I don't think this is the "uptime" issue mentioned in other posts. I've tried getting this going on two different Mac systems running OS X 10.9 and 10.10. Java says it's up to date on both but both have the exact same issue.

I've already spent *hours* updating Java, tweaking java settings, figuring out how to make special exceptions for running the JNLP file, changing security settings and now this. (Is this really a good way to make management software? Good 'ol reliable web-based management wouldn't do?)

Does anyone have any suggestions? 

Console transcript follows.

Thanks,

Colin

 

Local Launcher Version = 1.5.50
Local Launcher Version Display = 1.5(50)
Cannot read profile file /Users/XXXXXXXXX/.asdm/data/deviceinfo.conf.
OK button clicked
Trying for ASDM Version file; url = https://192.168.1.1/admin/
Server Version = 6.4(5)
Server Launcher Version = 1.5.50, size = 453120 bytes
invoking SGZ Loader..
Cache location = /Users/XXXXXXX/.asdm/cache
Exception in thread "SGZ Loader: launchSgzApplet" java.lang.ExceptionInInitializerError
    at dkb.a(Unknown Source)
    at dkb.updateUI(Unknown Source)
    at dcm.updateUI(Unknown Source)
    at javax.swing.text.JTextComponent.<init>(JTextComponent.java:322)
    at javax.swing.JTextArea.<init>(JTextArea.java:204)
    at javax.swing.JTextArea.<init>(JTextArea.java:150)
    at dkb.<init>(Unknown Source)
    at dcm.<init>(Unknown Source)
    at c9y.c(Unknown Source)
    at ee.e(ee.java:171)
    at ee.c(ee.java:153)
    at ee.a(ee.java:137)
    at a6g.a(a6g.java:39)
    at a59.<clinit>(a59.java:70)
    at pv.a(pv.java:350)
    at pv.<init>(pv.java:264)
    at com.cisco.pdm.PDMApplet.start(PDMApplet.java:160)
    at com.cisco.nm.dice.loader.r.run(DashoA19*..:410)
Caused by: java.lang.ClassCastException: java.util.HashMap cannot be cast to java.awt.RenderingHints
    at dj3.<clinit>(Unknown Source)
    ... 18 more
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