08-01-2018 05:53 AM
I need to perform VLAN tagging with my VDSL2 ISP to get online. I am using an RV134W. The ISP configuration is PPPoE Authentication using VLAN100. No matter what I have tried the WAN VLAN option is not selectable, see photo attachment. I have omitted the username for obvious reasons, I must be missing something obvious? Any ideas?
Solved! Go to Solution.
08-01-2018 09:11 PM
Hello Stewart,
Solution:
As we spoke and had a troubleshooting remote session we have helped you by creating a new entry for ”DSL_PTM_WAN_1_1_R" and that way it allowed us to change the VLAN.
Since this cannot be modified on the default entry and then we had to delete it.
Regards,
08-01-2018 06:41 PM
Hello Stewart,
Regarding this issue I found that there was a bug that it was supposed to be fixed on version 1.0.0.29.
Please make sure you have the latest firmware version 1.0.1.11
https://software.cisco.com/download/home/286287152/type/282465789/release/1.0.1.11?i=!pp
If this is still not working I would like to ask you to give us a call to TAC support so we can assist you investigating further and escalating it if needed.
Thank you for contacting cisco support community.
Regards,
08-01-2018 09:11 PM
Hello Stewart,
Solution:
As we spoke and had a troubleshooting remote session we have helped you by creating a new entry for ”DSL_PTM_WAN_1_1_R" and that way it allowed us to change the VLAN.
Since this cannot be modified on the default entry and then we had to delete it.
Regards,
08-01-2018 11:36 PM
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