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Beginner

Cisco RV345 not booting up

Hi all,

My RV345P has suddenly died.

It's powering on but I don't get any link lights on the switch ports. 

The WAN interface port lights up as well as power.

 

I've plugged a console cable in and I see this:

 

Capture.PNG

 

It looks like it's having trouble loading the Cisco image?

The unit was not in the middle of an update - it just suddenly became unresponsive for an hour - unpingable - so I was forced to power cycle it.

Is it fried?

 

3 REPLIES 3
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VIP Engager

Re: Cisco RV345 not booting up

 

 - Most probably (fried) as nothing was being done with the device in terms of firmware upgrade, you may try the firmware recovery procedure from the thread below  :

         https://community.cisco.com/t5/small-business-routers/rv325-won-t-boot/td-p/2766799

 M.

Highlighted
Beginner

Re: Cisco RV345 not booting up

No joy I'm afraid.

The DIAG light doesn't come on and no link on port1 - it's like the switch has not even been initialised.

I just get the message from the serial:

 

Active Image validation error
Copying Barebox from NAND Flash(bootopt=2) @offset = 0x80000
Reading ...
Done...Bytes read 0x80000
Image header CRC check failed

Image validation error
### ERROR ### Please RESET the board ###

Is there a way to boot off the USB with an image?

 

Highlighted
VIP Engager

Re: Cisco RV345 not booting up

 

 - I doubt it , have a factory defaults reset of the device,  I doubt this will help , more about (standard) firmware upgrade methodologies can be found here :

           https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb5506-upgrade-firmware-on-an-rv34x-series-router.html

 M.