Cisco SA540 100% CPU usage

[Kevin Xau]

Hi,

We've implemented one Cisco SA540 for SSL VPN only, no routing function. However, the unit always be hang after 26, 27 days used although there are no user connected. And I only can access to the SA540 through LAN interface, the WAN interface cannot access.

Wwe've contacted with Cisco support, try upgrade to the latest firmware 2.2.0.7, also replace the new unit, but the problem still happen.

So, any advice for this case.

Thank you so much

Regards,

Kevin

[jeffrrod]

Dear Kevin,

Thank you for reaching the Small Business Support Community.

Could you please screenshot the VPN and IKE Policies so that we can check it out? Is there a Cisco support case currently opened? If so, please add the case number so I can follow the progress on it.

I'll be looking forward to your reply.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

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