cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.
Get the latest news in this issue of the Cisco Small Business Monthly Newsletter

1159
Views
0
Helpful
1
Replies
Highlighted
Beginner

Disabling ProtectLink after Trial expiration

A client of mine has an RV042 and wanted a trial of the ProtectLink Web content filtering. The trial has expired but the RV042 is still blocking websites such as Facebook. They have requested a user to have access but I can no longer modify the ProtectLink settings. Any ideas?

-Tim

Everyone's tags (2)
1 REPLY 1
Highlighted
Beginner

Disabling ProtectLink after Trial expiration

Follow-up: I ended up calling Cisco Small Business support. The tech contacted Trendmicro  via conference call and they generated a new 30 day trial key to allow us to disable it. If you run into this situation you may need to push a little to get the new key as the Trendmicro rep at first wanted me to reset the box to factory defaults.