11-29-2012 03:11 PM
I've got a WRVS4400N V2 Router that just keeps rebooting itself. It powers up, the diag red LED stays lit, it gets part way through the boot process and reboots itself. I would like to try to reflash the device, but don't know if this is possible in the condition that it is in. Any ideas? Thanks!
11-30-2012 11:17 AM
Hello Mr. Cianflone,
Usually the red led flashing indicates a hardware issue. In that case, I would recommend you a factory reset and if the problem persist. Please contact our Cisco support center and open a case.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Diego Rodriguez
Cisco network engineer
Thank you.
11-30-2012 07:18 PM
What is the procedure to perform a factory reset please? Thanks!
11-30-2012 07:28 PM
hold the reset button for 20 sec and then release it.
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