Hi Paul, for your concern, Can you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
I hope you find this answer useful
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.