IPS license for SA540 gateway

[halcomsystems]

Hi

We have just purchased a license L-PL-GW-100MAX-3= ProtectLink Gateway: Unlimited Web + 100 Max Email Seats,3YR

I found that it does not include IPS license. I cannot find anywhere where I can purchase an IPS license for SA540 gateway. It seems to be available only as a bundled product when purchasing the hardware. Can anyone help please?

Cheers

Paul

[jonatrod]

Hi Paul, for your concern, Can you please reach out to our Small Business Support Center and open a Service Request to address this issue? One of our Engineers may be able to work with you and diagnose the root cause. You can find the appropriate contact information for SBSC in the below link.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

I hope you find this answer useful

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Greetings, 
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.