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ANNOUNCEMENTS

  • New Firmware Available for the RV340 Series Router Family! posted Apr 30, 2019
This includes the RV340, RV340W, RV345, and RV345P. To learn more and get the latest Firmware version click here

  • Important Update: Cisco RV340 Series and Cisco AnyConnect Secure Mobility Client posted Nov 10, 2018
The RV340 Series supports Remote Tunnel Termination of the best-selling and easy to use Cisco AnyConnect Secure Mobility Client... read more
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Leds amber in my DPQ3212

I have a modem DPQ3212.

Downstream led is in amber.

Link led is in amber, flashing.

My ISP tell me all is OK, but my internet is slow.

I need all leds in green.

Only one downstream channel is open.

Please, help me and excuse my poor english.

Everyone's tags (3)
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Rising star

Leds amber in my DPQ3212

Hi Juan Manuel Partida Valdez,

Thank you for your question.

However, this community is for Cisco Small Business Products and the DPQ3212 is not a Cisco Small Business Product.

Your product is an internet service provider (ISP) supported product. In other words you need to contact your ISP (Internet Service Provider) or technology reseller that you purchased this from to help you with your question.

Also here is a link to the DPQ3212 troubleshooting tips: http://www.cisco.com/web/consumer/support/modem_DPQ3212.html#~troubleshooting

Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Regards, Cindy If my response answered your question, please mark the response as answered. Thank you!