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simonyeeklang
Beginner

Model: SRP527W, ADSL2+ AnnexA, 802.11n ETSI, 2FXS/1FXO Product ID: SRP527W-U-E-K9

Hi,

In regards to this issue, the case is solved.

Thanks

Simon Yee

Hi,

I have a small problem with the Router as I begun to setup.

I cannot access my Surv camera website from the dvr dns website.

How do I configure it?

Thanks

Best Regards,

Mr. Simon Yee

Document Control
Budi Feed Sdn. Bhd.(827186-P)
Lot 11940, Jalan Perajurit 1,
Off Jalan Perajurit,
Kampung Tengah,
Telok Gong, 
42000 Port Klang,
Selangor Darul Ehsan.
Tel :-- 603-3134 1081
Notice of Confidentiality:
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Best Regards, Mr. Simon Yee Document Control Budi Feed Sdn. Bhd.(827186-P) Lot 11940, Jalan Perajurit 1, Off Jalan Perajurit, Kampung Tengah, Telok Gong, 42000 Port Klang, Selangor Darul Ehsan. Tel :-- 603-3134 1081 Notice of Confidentiali
1 REPLY 1

Hi Simon Yee

There may be several reasons that may cause the problem,

1) your ISP has assigned you a network address (ip) dynamics, and this changed unexpectedly, you can call your ISP and change it to static.

2) your DVR settings were altered by any third person who had access to the device, to fix this you should contact a technician in IP Cameras

3) The website has blocked your DNS mapping for this you should contact the site and ask for your camera Surv website 

4) The password or user of the site is incorrect, for this you must reset your device with the reset option 

5) there is some port blocked by your modem or your router, so here's this link where you can see a user configuration

http://www.cisco.com/en/US/docs/routers/srp520_series/srp521w/administration/srp500_admin.pdf

If this answer was satisfactory for you, please mark the question as Answered.

Greetings, Johnnatan Rodriguez Miranda.