Hi Blair,
While it is true that some issue were found in this unit it is also true that Cisco has move speedily to resolve these issues and issued firmware versions to correct these problems.
These Routers are all designed to work out of the box, have initial setup wizzards for easier initial configuration and are relatively simple to use.
There are a number of devices you may wish to consider ranging from the RV110, RV120, RV180, RV220 and finally the RV215. All have versions with or without wireless.
In fact you can get a feel for these devices by logging in to the online deno pages and see for yourself.
https://supportforums.cisco.com/community/netpro/small-business/onlinedemos#RV120W
Lastly, there are always Cisco Certified Engineers available to assist in any query or question you may have. Dont be put-of by complaints whilst I do not wish to minimise their issues or complaints we always go out of our way to assit wherever we can and there are many many customers that value our devices and run them susccessfully for years and years.