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QuickVPN on Windows 7 64-bit - Won't Connect

malcolmd83
Level 1
Level 1

There are a number of threads in regard to QuickVPN and issues with Windows 7 64-bit.  However, most of them appear to be older (more than a month or two old), or have become inactive with no solution found.  I know the latest version of QuickVPN is supposed to solve the issue, but that doesn't appear to be the case in my situation.  Example threads:

-https://supportforums.cisco.com/message/3079016#3079016

-https://supportforums.cisco.com/message/3136206#3136206

I have a couple of clients on WinXP Pro successfully using QuickVPN to connect to our WRVS4400N.  However, one client has Windows 7 64-bit.  I've installed the latest version of QuickVPN (QVPN_UTL_1.4.0.5), and uninstalled Norton Internet Security (resetting the Windows Firewall to defaults).  However, it still fails to connect, giving me a "Remote gateway is not responding." dialog.

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