Remote VPN on Cisco RVS4000 router

[m1xed0s]

Hey, All

Need help here for the wierd issue.

I configured a RVS4000 router to work a VPN terminator for remote users, like traveling or work from home staff. The Cisco quickVPN utility works as it shows VPN connection is successfully connected. However I can not ping any IP  address in my office network.

The laptop is windows 7 64bit. The office network subnet is 192.168.1.x/24. Home network subnet is 172.24.105.x/24.

I also did "route print" after quickvpn showed me successful but I do not see anyroute about 192.168.1.x.

Any suggestion where to check?

BTW, I openned QuickVPN as administrator and disabled windows firewall while using QuickVPN.

[Tom Watts]

Hi Shuai, the likely problem is, the devices you're trying to access have a firewall or domain blocking access. When you have a VPN connection, a domain controller see the VPN as a public connection. Additionally, things such as Windows firewalls do not accept inbound connections from different subnets. Lastly, UNIX boxes, would require the ip routing exceptions in the firewalls.

-Tom
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[m1xed0s]

While, To my knowledge, once Remote VPN connection is done, there should be some device assigning new IP to work for VPN tunnel OR some new route for VPN tunnel on my laptop. But I do not see those after I connect with the QuickVPN.

[Tom Watts]

Shuai, the router does not assign an IP for any vpn connection for this model. It is why your local LAN IP must be a different subnet when connecting to the router.

-Tom
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[m1xed0s]

Ok, my home subnet is 172.24.105.x/24 and office subnet is 192.168.1.x/24. I can not ping or rdp to any host on 192.168.1.x once VPN is connected.

[Tom Watts]

As stated originally, it is likely because of a firewall or domain issue (if you have a domain controller). Disable the Window firewall on the computer you're trying to access, then you should be able to ping at the minimum.

-Tom
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[m1xed0s]

That is probably not the case.

The firewall is turned off on server/domain already. Between 2 servers inside office network, ping is fine.

[m1xed0s]

Should there be any route for the VPN once it is connected? Otherwise how does computer know where to send traffic to in order to reach office network?