cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1129
Views
3
Helpful
2
Replies

RV-042 won't allow login after firmware upgrade

bruced
Level 1
Level 1

After upgrading our RV-042 (purchased May 2011) with latest firmware, the configuration is still working, but we cannot login to the router on the LAN, it just hangs after clicking login or hitting Enter.  We've tried different browsers and different computers, we've tried router restart.  It won't even respond to a intentionally incorrect password.  Anyone have any idea what to do next?  Thanks.

2 Replies 2

linksysinfo
Level 4
Level 4

Have you tried resetting the router?

Sent from Cisco Technical Support iPad App

Regards Simon

ixto.admin
Level 1
Level 1

Hi all,

I had the same problem (after some uptime, i can open the login-page, input my credentials, but do not get any further).

After some testing, I found out that it must be some kind of memory-problem:

The amount of time after a reboot, until this behaviour occurs, depends on the amount of alterts being logged.

If you disable logging of the firewall-rules, and clear the log every day, you will be running for quite a while, without this problem.

I have opened a supportcase with cisco, and they are aware of my findings.

If this will lead to an official solution, well.....

Cheers, sean