RV-110W PPPD crash

[SolusCisco]

I have a RV110W router and it is using PPPoE to connect to the Internet.

All works fine except under the WAN setup page I'd like it to connect on demand rather than stay connected with the keep-alive timers.

If I enable the connect on demand option the PPPD crashes when it tries to reconnect afder a disconnect.

I can restart it and reconnect by logging in via LAN and going to the WAN Internet Setup page and simply saving the settings again.

I am using the latest firmware 1.2.0.9

I enabled the logging and here's the log

2012-10-23 21:06:21 RV110W local2.debug pppd[21630]: rcvd [LCP pid=(21630) EchoRep id=0x23 magic=0x252e2b03]

2012-10-23 21:06:47 RV110W local2.debug pppd[21630]: rcvd [LCP pid=(21630) EchoReq id=0xd2 magic=0x252e2b03 00 00 00 d2 83 06 ca 31]

2012-10-23 21:06:47 RV110W local2.debug pppd[21630]: sent [LCP pid=(21630) EchoRep id=0xd2 magic=0x6159dc8b 00 00 00 d2 83 06 ca 31]

2012-10-23 21:07:13 RV110W local2.debug pppd[21630]: rcvd [IPCP TermReq id=0x3]

2012-10-23 21:07:13 RV110W local2.info pppd[21630]: IPCP terminated by peer

2012-10-23 21:07:14 RV110W local2.debug pppd[21630]: Script /tmp/ppp/ip-down started (pid 23333)

2012-10-23 21:07:14 RV110W local2.debug pppd[21630]: sent [IPCP TermAck id=0x3]

2012-10-23 21:07:14 RV110W local2.debug pppd[21630]: rcvd [LCP pid=(21630) TermReq id=0x3]

2012-10-23 21:07:14 RV110W local2.info pppd[21630]: LCP terminated by peer

2012-10-23 21:07:14 RV110W local2.warning pppd[21630]: Couldn\'t increase MTU to 1500

2012-10-23 21:07:14 RV110W local2.err pppd[21630]: Couldn\'t increase MRU to 1500

2012-10-23 21:07:14 RV110W local2.debug pppd[21630]: sent [LCP pid=(21630) TermAck id=0x3]

2012-10-23 21:07:14 RV110W local2.debug pppd[21630]: Script /tmp/ppp/ip-down finished (pid 23333), status = 0x100

2012-10-23 21:07:16 RV110W local2.notice pppd[21630]: Connection terminated.

2012-10-23 21:07:16 RV110W local2.info pppd[21630]: Connect time 105.9 minutes.

2012-10-23 21:07:16 RV110W local2.info pppd[21630]: Sent 20405279 bytes, received 457094760 bytes.

2012-10-23 21:07:16 RV110W local2.warning pppd[21630]: Doing disconnect

2012-10-23 21:21:19 RV110W daemon.info Wireless[21604]: The wireless client with MAC address eth1 had an authentication failure

2012-10-23 21:21:19 RV110W daemon.info Wireless[21604]: wlan0(eth1): IEEE 802.11 STA B8:8D:12:22:D1:D8 deauthed from BSSID reason 16

2012-10-24 06:09:05 RV110W local2.debug pppd[21630]: Starting link

2012-10-24 06:09:06 RV110W local2.info pppd[21630]: Sending PADI

2012-10-24 06:09:06 RV110W local2.err pppd[21630]: Fatal signal 11

2012-10-24 06:09:06 RV110W local2.info pppd[21630]: Exit.

2012-10-24 06:24:13 RV110W kern.debug wl0.0: IEEE 802.11 Assoc request from 90:27:e4:69:5d:7f BSSID 00:07:7d:16:1e:c8

2012-10-24 06:24:13 RV110W kern.info wl0.0: IEEE 802.11 STA 90:27:e4:69:5d:7f associated with BSSID 00:07:7d:16:1e:c8

2012-10-24 06:24:13 RV110W daemon.info Wireless[21604]: wlan(eth1): IEEE 802.11 STA 90:27:E4:69:5D:7F WPA: pairwise key exchange completed

2012-10-24 06:24:13 RV110W daemon.info udhcpd[21722]: sending ACK to 192.168.2.204

2012-10-24 06:25:11 RV110W user.info syslog: Administrator session timeout.

2012-10-24 06:25:11 RV110W user.info syslog: Administrator logined from 192.168.2.40

2012-10-24 06:25:29 RV110W kern.debug wl0.0: IEEE 802.11 Assoc request from 90:27:e4:69:5d:7f BSSID 00:07:7d:16:1e:c8

2012-10-24 06:25:29 RV110W kern.info wl0.0: IEEE 802.11 STA 90:27:e4:69:5d:7f associated with BSSID 00:07:7d:16:1e:c8

2012-10-24 06:25:29 RV110W daemon.info Wireless[21604]: wlan(eth1): IEEE 802.11 STA 90:27:E4:69:5D:7F WPA: pairwise key exchange completed

2012-10-24 06:25:29 RV110W daemon.info udhcpd[21722]: received REQUEST from 90:27:E4:69:5D:7F

2012-10-24 06:25:29 RV110W daemon.info udhcpd[21722]: sending ACK to 192.168.2.204

The significant event is the Fatal signal 11 at 06:09:06

I can't determine what this means.

Any suggestions other than telling me to use the keep-alive mode?

Thanks

[SolusCisco]

Bump...

Anybody?

Can anybody from Cisco help?

[janickle]

Hi Simon,

Have you spoken to your provider to see if the on demand option for PPP is supported?  From the logs it appears that the 110 is receiving an error.  Let me know what you find.

Thanks,

Jason Nickle

[SolusCisco]

Yes I checked with my ISP who had this to say:

Connect on demand should be fine. It looks  like the router is sending out an enquiry for a PPPoE server and is  getting an error straight away (The actual pppd process is dying, almost  looks like a bug in the cisco program).

And I can confirm that I previously had connect on demand with my old firewall (GNATbox) and it did work.

Thanks for looking at this.

[Tom Watts]

Signal 11 is usually a memory problem. The signal 11 is a segment violation when the process tries to access memory outside of the assigned address space. It is likely a hardware problem. I have good faith Cisco didn't make a bad kernel.

-Tom
Please mark answered for helpful posts

[janickle]

Hi Simon,

Please give us a call at 866 606 1866 to address the issue that you are seeing.  A Cisco Small Business engineer will be happy able to help resolve this problem.

Thanks,

Jason Nickle