RV 325 Firmware can't update or login

[JamesMoore26765]

I have an RV 325.  I tried to update the firmware to the latest version and after a partial update the router returned a message that the file was corrupt.  I tried a new download of the file (1.5.1.11) and got the same error.  I rebooted the RV 325 and I cannot login.

I tried tftp solution found at Solved: RV325 won't boot - Cisco Community but tftp returns connection refused.

Note:  When I power up the RV 325 holding down the reset button for 10+ seconds it appears to only do it's normal boot.

Any suggestions welcomed?

[marce1000]

                                           >but tftp returns connection refused.

   What tftp service/server (model/software/platform) are you using ? Check if it is up and running to start with.

 M.

[JamesMoore26765]

I enabled tftp service in windows 10 and ran it using command prompt as in the example link above

tftp -i 192.168.1.1 put RV32X_v1.2.1.13_20150504-code.bin

I also downloaded and installed tftpd64 and tried using that to no avail.

[marce1000]

 - Follow the advice from this link :

              https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb4890-workaround-for-inaccessibility-of-gui-after-firmware-version.html

                Especially the part about downloading and using the Tftpd32  client for the intended operation.

 M.

[JamesMoore26765]

Being on a 64 bit system I tried using Tftpd64 as opposed to 32.  And, yes, I used the Client as per those instructions.  It was after that where I used the windows 10 version.  I'll give the Tftpd64 Client a try again this afternoon but, I think my problem resides in the failure to be able to get the 'reset' physical button to work.

When I set my computer manually to an ip as per instructions in those links and I hook up to the router I can ping it at 192.168.1.1 and 192.168.2.1 but once I try to send it the update via tftp and the connection is refused the router will not respond to a ping.

[marce1000 · Accepted solution]

 - Ok, also make sure that there are no firewalling-apps or restrictions (perhaps defaulted in place), preventing your computer to connect to the RV through tftp.

 M.

[JamesMoore26765]

BINGO!  turning off the firewall did it.  upgraded firmware to the latest and the router is back in action.

Many Thanks for the help!

[balaji.bandi]

try facoty reset ( this will wipe all your working config)

https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb4347-reset-to-factory-default-settings-on-rv320-and-rv325-vpn-rou.html

[JamesMoore26765]

Using the paper clip to press and hold the reset button does not appear to initiate a reset.  No lights flash after holding it in.  I can feel the click of the button engage however.