RV042 cannot view web configuration

[moideenkoyaammamveettil]

Hi,

Yesterday  I have purchased a new rv042 router,

If i enter  http://192.168.1.1 I have access to a menu but nothing is shown when I follow the menu link........

pls help me

[jonatrod · Accepted solution]

Good morning

Hi Moideen koya Ammam veettil,  my name is Johnnatan and I am part of the Small business Support community. In order to access to your web interface you have to type in your browser the default gateway address, you can do this follow these steps.

Start--> Run –> type ¨cmd¨--> type ¨ipconfig¨-->look for ¨default gateway¨-->copy the address, and paste it in your browser.

If doesn´t work, try using other browser, i.e. Mozilla, opera, chrome, safari.

I hope you find this answer useful, if it was satisfactory  for you, please mark the question as Answered.

Please rate helpful posts.

Greetings,

Johnnatan Rodriguez Miranda.

Cisco network support engineer.

[moideenkoyaammamveettil]

Hi,

Johnnatan Rodriguez Miranda,

Thanks for ur reply, I have configured 192.168.1.1 as routers address and tried all that browsers you have mention but no use...still the same happens. And I have configured PC as follows;

Ip add:192.168.1.10

Subnet mask:255.255.255.0

Default gateway:192.168.1.1

[jonatrod]

Hi Moideen koya Ammam veettil,

Did you  try with the advice of tekliu? I mean, use https instead of http and clear  the cache?. 

If this did not work.

Send a ping from your computer to the router to verify  the cable connection is not the problem.If  the ping fails, check the cable, or disable the firewall, you can also try to access from another pc.

If you have any proxy enabled, disable it would be a good idea at the time that you enter the GUI.

And finally, Did you try to reset your device?

I hope you find this answer useful, if it was satisfactory  for you, please mark the question as Answered. Rate helpful posts.

Greetings,

Johnnatan Rodriguez Miranda.

Cisco network support engineer.

[Te-Kai Liu]

please use https://192.168.1.1 to administer the router.

[isaacmora]

I had the same problem it works for me

[Te-Kai Liu]

If the content pane is blank after you logged into the Web GUI, you could fix the issue by clearing the browser's cache. On Firefox, go to Tools>Clear Recent History and check the Cache option.