RV042 upgrade fail

[Haiver Bermon]

Hello,

I  have the a problem, when I do a upgrade of a SMB RV042 and the PC that contain the upgrade file is in the same  segment of the RV042 the upgrades is succesfull, but when the PC is in  another subnet, upgrade fails.

There are conectivity betwen the two subnets and there are not a firewall.

Someone knows why?

[Te-Kai Liu]

When one is doing firmware upgrade over the internet, the process is  more likely to fail than when it's done locally. If your computer is  connected to the WAN port of the router directly and the firmware  upgrade process always fails, then it's a different issue.

[Haiver Bermon]

Thank tekliu,

I do the proccess by the port LAN, the RV042 has a route to reach the diferent subnet.

The config is:

RV042,

LAN port: 10.23.1.1

Internet port: 192.168.1.1 - This segment is asigned by the ISP

Default gateway: 192.168.1.254

route: 10.201.120.0 to 10.23.1.2

Router Cisco 1841, this router has the two subnets

Fa0/1

ip add 10.23.1.2 255.255.255.0

!

Fa0/0

ip add 10.201.120.1 255.255.255.0

!

And my PC has 10.201.120.12, DG: 10.201.120.1

In this configuration the upgrade fail, when the PC is in 10.23.1.x the upgrade is sucessfull

[Te-Kai Liu]

To see if the issue is caused by connectivity issues, could you let me know if a PC in the 10.23.1.x subnet can access the resources in the 10.201.120.x subnet?

Which firmware is running on your RV042?