02-02-2012 01:19 PM
I'm running a new RV042 with the latest firmware (4.1.1.01). I set it up about 2 weeks ago and have been running it without an issue. Today I tried to go in to the web utility to make some changes. I was prompted for the userid/password, which it appeared to accept (if I typed in the wrong ones it rejected it), and then the screen went blank (normally I would get the status screen now.) Instead the screen I get is the light blue of the log-in screen, but there is nothing on it. The router has switched to the page https://192.168.1.1/home.htm
I have tried different browsers and accessing it from different computers - the situation is always the same. I have power cycled the router, and there is no change. I suspect the next step is a manual reset to factory defaults - but of course I would rather not (as I didn't save all my settings of course!)
Any suggestions for how I get to see content again?
Solved! Go to Solution.
02-02-2012 01:35 PM
You could try clearing your browser's cache.
02-02-2012 01:35 PM
You could try clearing your browser's cache.
02-02-2012 02:24 PM
I was doubtful about this - as I had tried different browsers and different computers - however, clearing the cache did fix it on at least one computer. I remain confused but grateful!
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