RV082 ProtectLink Web Log Classification Bug

adamakers · ‎10-21-2011

I am reviewing the Firewall Log's and the block ProtectLink classifications are not matching up to what I have set on the ProtectLink settings.

For example the log side says:

Oct 21 07:02:08 2011

Kernel

The URL(facebook.com) you(10.0.5.17) are attempting to access has been identified as Dialers site and has been blocked.

But in the ProtectLink side it does not have any hits on the Dialer classification but instead incremented the counter in the Social Networking classification as it should. I was hoping to use the logs to quickly determin which real classification to either turn off for false postivies as I get used to which ones I should turn on and off for our evironment. Anyone else seeing this same behavor and is this a known bug with a fix yet?

-Adam

jasbryan · ‎10-21-2011

Adam,

yes it does seem that this could possible be a bug. I would call into SBSC @ 1-866-606-1866 and open a case, this will need to be documented and even consulted with Trend micro engineer to see if the classification was correct.

Thanks,

Jasbryan