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RV110W and QuickVPN - Servers Certificate Doesn't Exist

clintjohnson85
Level 1
Level 1

After a day of troubleshooting I have finally got the QuickVPN client to work.  I connect however during the connection I get: "Server's certificate doesn't exist on your local computer.  Do you want to quit this connection?" I click no and it connects fine other than this error.  So how do I get rid of this error?

Also I have exported the client certificate from the RV110 and put it in the quickvpn directory as I saw suggested elsewhere.

Thanks,

Clint Johnson

Here is my log:

2011/12/21 00:39:44 [STATUS]Connecting...

2011/12/21 00:39:44 [DEBUG]Input VPN Server Address = ***.***.***

2011/12/21 00:39:45 [STATUS]Connecting to remote gateway with IP address: **.**.**.***

2011/12/21 00:39:50 [WARNING]Server's certificate doesn't exist on your local computer.

2011/12/21 00:39:56 [STATUS]Remote gateway was reached by https ...

2011/12/21 00:39:56 [STATUS]Provisioning...

2011/12/21 00:40:06 [STATUS]Success to connect.

2011/12/21 00:40:06 [STATUS]Tunnel is configured. Ping test is about to start.

2011/12/21 00:40:06 [STATUS]Verifying Network...

2011/12/21 00:40:11 [WARNING]Failed to ping remote VPN Router!

2011/12/21 00:40:14 [WARNING]Failed to ping remote VPN Router!

2 Replies 2

mpyhala
Level 7
Level 7

Hi Clint,

Than you for posting. What you have done is correct and you should not be getting the warning anymore. Try selecting "Generate a New Certificate" and Export for Client, then move the certificate to the C:\Program Files\Cisco\QuickVPN folder again. If you continue to see the warning message, please contact Small Business Support for assistance.

I am having the same issue.  I generated a certificate by selecting "Generate a New Certificate" and "Export for Client" which creates a file https.csr that I saved it into C:\Program Files (x86)\Cisco Small Business\QuickVPN Client folder.

Still get ther same error message. I click not to quit and so it continues to make the connection successfully.

After connecting though, I cannot see any of my NETWORK Shares.  I can connect to my local intranet by typing in the server address directly in the browser.  However, I cannot see any computers in my network.  I think this is a completely different problem though and should not have anything to do with the certificate issue.

I need to resolve both these issues.

I am using Windows 7 Professional from my remote location (home) which is connected to a D-LINK router which is behind a DSL Modem.  I am trying to connect to my Cisco RV-120W router at work.

Please help.

Mike