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  • New Firmware Available for the RV340 Series Router Family! posted Apr 30, 2019
This includes the RV340, RV340W, RV345, and RV345P. To learn more and get the latest Firmware version click here

  • Important Update: Cisco RV340 Series and Cisco AnyConnect Secure Mobility Client posted Nov 10, 2018
The RV340 Series supports Remote Tunnel Termination of the best-selling and easy to use Cisco AnyConnect Secure Mobility Client... read more
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Beginner

RV120W QUICKVPN Server's certifcate doesn't exist on your local computer

Hi everybody

I'm trying to set up the vpn connection with my rv120W (FW:1.0.4.10).

I was able to configure everything correclty exept of one thing...

Every time when I connect I'm gettging the message:

"Server's certifcate doesn't exist on your local computer Do you want to quit this connection ?"

When I Clik NO it connects and works.

but this is annoying ...

I tried to do following things:

1.

RV120W-

Security-> SSL Certificate -> Download Router certificate -> Export for client.

Fille httpd.pem save to C:\Program Files\Cisco Small Business\QuickVPN Client

no improvement

2.

I used the "manual method"

C:\Program Files\Cisco Small Business\QuickVPN Client>openssl.exe s_client -showcerts -connect xxx.xxx.xxx.xxx:443 > cert.pem

no improvement

3.

I added to hosts according to the :

http://community.linksys.com/t5/Wired-Routers/Server-s-certificate-doesn-t-exist-on-your-local-computer-Do-you/td-p/93846

in my case CN is a strong of digits and number

no improvement

What I'm missing or what is wrong here ?

Thanks in advance for help .

2 REPLIES 2
Enthusiast

RV120W QUICKVPN Server's certifcate doesn't exist on your local

Dear Customer,

Thank you for reaching Small Business Support Community.

Other that the things you have already tried, I suggest you to make sure you are using the latest QuickVPN client version 1.4.2.1 and it comes to my mind the problem may be related to the CN you use, have you tried to generate a new certificate with an easier to resolve name? Try also with MD5 hash algorithm and signature key length of  512 on the new certificate.  Please give this a try and let us know the results in order to assist others and help improve the Cisco products.

Notice you may also contact the Small Business Support Center for further assistance;

 

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Thank you for your time and patience.  Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
Beginner

RV120W QUICKVPN Server's certifcate doesn't exist on your local

Dear Jeffrey

thank you for your answer.

I'm using the client version 1.4.2.1

can you please be a little more specific regarding generating the easier name ?

thanks

Przemek