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Announcements

ANNOUNCEMENTS

  • New Firmware Available for the RV340 Series Router Family! posted Apr 30, 2019
This includes the RV340, RV340W, RV345, and RV345P. To learn more and get the latest Firmware version click here

  • Important Update: Cisco RV340 Series and Cisco AnyConnect Secure Mobility Client posted Nov 10, 2018
The RV340 Series supports Remote Tunnel Termination of the best-selling and easy to use Cisco AnyConnect Secure Mobility Client... read more
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Beginner

RV130W Internet Speed

I have a customer that recently moved.  Their new Comcast Internet speed is 400 down.  When I connect their iMac through the RV130 and run the online Xfinity speediest, I only get around 120 down.  When I connect the iMac directly to the Comcast cable modem, which is in bridge (pass through) mode, I get around 400 down running the same speed test.  Is there anything I can do with the router to resolve this issue?

 

Thanks.

 

Len Levin

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: RV130W Internet Speed

Hi Len,

Thank you for the update. At least some improvement you have observed in terms of speed.  I hope RV130W Router WAN port (connected to Comcast Cable Modem) is negotiating with 1 Gbps Full duplex, please verify the same. You may try to force that speed & duplex at both side (RV130W WAN & Comcast Modem LAN) and check the performance.

You may try to introduce one Switch between the RV130W Router WAN port and Comcast Cable Modem LAN port (if feasible), in case there is any compatibility issue happening between those two products.

Also please check once by enabling the ‘Jumbo Frame’ and ‘Flow Control’ on the WAN interface of the RV130W Router.

8 REPLIES 8
Highlighted
Cisco Employee

Re: RV130W Internet Speed

Hi Len,

You may try changing the following settings…

  1. Disable ‘Bandwidth Management’ option (Qos >> Bandwidth Management) on the RV130W Router.
  2. Disable ‘Bonjour’ service (Administration >> Bonjour)
  • Reduce the MTU size (Networking >> WAN) on WAN interface to 1472 or lower.

Note: Please make sure the Router firmware is latest (1.0.3.44).

In case the above steps are not helpful then you can check once by enabling the bandwidth management and edit the ‘Upstream’ & ‘Downstream’ traffic for the ‘Ethernet’ interface as per the ISP speed.

If still the issue persists then you can contact our support centre based on your region. Contact numbers are available on the following link…

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Beginner

Re: RV130W Internet Speed

I made the changes you suggested and saw a 20% increase in the Xfinity SpeedTest.

 

Anything else that you suggest I do.

 

Thanks.

 

Len

Cisco Employee

Re: RV130W Internet Speed

Hi Len,

Thank you for the update. At least some improvement you have observed in terms of speed.  I hope RV130W Router WAN port (connected to Comcast Cable Modem) is negotiating with 1 Gbps Full duplex, please verify the same. You may try to force that speed & duplex at both side (RV130W WAN & Comcast Modem LAN) and check the performance.

You may try to introduce one Switch between the RV130W Router WAN port and Comcast Cable Modem LAN port (if feasible), in case there is any compatibility issue happening between those two products.

Also please check once by enabling the ‘Jumbo Frame’ and ‘Flow Control’ on the WAN interface of the RV130W Router.

Beginner

Re: RV130W Internet Speed

Sujoy,

 

Setting the WAN port on the RV130 Gigabit/Full did the trick

 

Thanks.

 

Len

Cisco Employee

Re: RV130W Internet Speed

Great !

Beginner

Re: RV130W Internet Speed

I have the same problem. Done everything, what's above. My RV 130W still 180Mb/s max.

Cisco Employee

Re: RV130W Internet Speed

Hi Paul,

The above mentioned steps on this post should resolve the issue on most of the cases until or unless it is a hardware specific or compatibility issue. To investigate further regarding this issue you can contact our support centre based on your region, accordingly the required details can be gather considering your Network topology. Contact numbers are available on the following link…

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

Beginner

Re: RV130W Internet Speed

Paul,

 

How is the cable modem set?  Bridge/Passthru?  Are you using a wireless connection the the RV130W?

 

What does the speed test show when you are directly connected to the cable modem?