I just purchased the RV220W for a small business customer from a local store. I picked this particular model as it supported SSL VPN and the ability to set up a guest wireless (although I haven't figured out that one yet).
It came with firmware 184.108.40.206. I programmed it no problem with basic PPPOE and wireless settings. I also set up some port forwarding for access through FTP and Remote Desktop. I then installed it at the customer site. While testing it there I saw there was a new firmware version 220.127.116.11 which I upgraded to, without resetting the settings back to default. The router still worked ok. However when I went to add another port forwarding entry it went into the Please Wait.....The page is being reloaded message which stayed on the screen. After 5 minutes I hit the browser Back button to get out. I tried logging out and back in again, then going to this Firewall setting. Once again I get as far as trying to enter a port forwarding entry and it goes into the Please Wait cycle. I also tried power cycling the router but no change.
I then reloaded the older 18.104.22.168 firmware and the problem went away. I did not have time to try upgrading the firmware to 22.214.171.124 and this time clear the settings (load to default) and manually re-enter the settings. I also didn't have time to contact the support centre but thought I'd pass this on in case others run into something similar.
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Welcome back for issue number 2 of the small business support community newsletter. Over the coming months we're going to share exciting news on the hardware and support community side. For now, we'll highlight our new favorite docs, pertinent...
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