Over the past few weeks, our RV220W router has been experiencing random reboots throughout the day, causing a network outage for our local network for the few minutes it takes for the router to start up again. We've seen it reboot at least 5 today alone (and the time is currently just a little over 1pm).
I'm having trouble finding the reason for these reboots in the router's logs, although I find these two lines repeating in the error log:
Mon Jan 28 13:20:52 2013(GMT+0100) [rv220w][System][EVTDSPTCH] umiIoctl (18, UMI_CMD_DB_UPDATE(4)) failed. table=dot11STA row=11
Mon Jan 28 13:20:52 2013(GMT+0100) [rv220w][System][PLATFORM] /pfrm2.0/bin/bwLimitConfig /tmp/system.db 18 dot11STA 11 failed. status=-1
I'm not sure why these messages pop up, since we're not using the bandwidth limiter module of the router (granted, we do use QoS profiles to ensure our own LAN is prioritized over the guest VLAN). I'm also not sure whether this is related to the router reboots.
I also find the following repeated line in the warning log:
Mon Jan 28 12:50:50 2013(GMT+0100) [rv220w][Kernel][KERNEL] ERROR:endChantRecv: protocol PNAC returned !OK
The router is currently running on firmware version 18.104.22.168 (latest official release), since we needed support for hairpin connections (as I found out in Public IP used internally on RV220W). I've seen the suggestion of downgrading to a previous firmware version in RV220W random reboots, which has possibly solved it for the poster in that thread, but as we really need the hairpinning support, I don't know which firmware version is safe enough to downgrade it to, if needed.
Any suggestions, either for a solution or what else to look for?
Solved! Go to Solution.
I contacted support and after a good chat they sent me authorisation to an unreleased FW 22.214.171.124
Firmware Version 126.96.36.199
CPU .99 %
Memory 48.500 % (62.08/128 MB)
Current Time Sat Dec 7 16:33:04 GMT 2013
System Up Time 12 days, 7 hours, 20 minutes, 13 seconds
I did nothing but upgrade to this firmware and as you can see it's now been up for over 12 days.
There is hope :-) I just wonder why this FW hasn't been released.
I would like to know, when wil be this FW (188.8.131.52) officially released?
Becouse with FW184.108.40.206 is this device absolutely unusable. My sad record is 8 random reboots during 3 hours.
With FW 220.127.116.11 is this device much more stabile, but on the other side... rv220w have problem with VLANs. With this FW i couldn't add another VLAN.
I would pass the firmware on, however I had to sign a non-distribution thing with Cisco.
However, I'm sure the support team will help you out.
I've not been up and running for 15 days and 7 hours.
this is question for Cisco SB Support team.
Could you, please, release beta version 18.104.22.168 for download? It does't have to official release, just beta for testing puposes or somethig like that.
I have 7pcs of RV220W and I can't use it... so I'm really desperate.
Hi. I'm wondering how long time asap is. These reboots are driving me crazy. My client is starting to question my skills, and I don't like having unhappy clients...