RV320 and 4G Telstra USB Dongle

[gkonstantin]

Hi,

We have a RV320 and Telstra 4G Sierra 320U USB dongle.

The dongle has a Telstra Data Sim card which when plugged into a pc works fine.

Signal strength shows up and shows 3G/4G modem is connected and works normally.

No IP is obtained.

Using telstra.internet as APN with all other settings empty. I have tried various combinations of dial numbers, DNS servers (the ones it uses when plugged into a pc) and PIN codes (last four digits of PUK) with no success. 

If the RV320 is set to primary mode, should an IP be showing up in system summary and does anyone have any useful info regarding using Telstra dongles like this?

Any advise is greatly appreciated,

George

[romcewan]

Good Morning,

According to Cisco web site about Dongles for your Router's Model RV320 please take a look on the following link 

https://sbkb.cisco.com/CiscoSB/GetArticle.aspx?docid=12f7ca151d2140e3902db3565e5b494d_Dongle_Support_on_the_RV320_and_RV325.xml&pid=2&converted=0

Cisco is working right now to upgrade the list with more Manufacturer.

Thank you

[gkonstantin]

As per my question, the dongle is on the list - please re-read my post. 

[gkonstantin]

Fixed my issue by downloading the Firmware update for the Telstra sierra aircard 320U and using the settings in the photo attached. Hopefully this helps someone in a similar situation. 

[sbhadrav@cisco.com]

The RV320 but it might not be supported by the ISP, can you check with your ISP if it is ?

There is not much you can configure as far as the USB ports on the RV320 are concerned. Make sure that the credentials are entered correctly (as described on page 28 of the attached user guide):

http://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv320/administration/guide/en/rv32x_ag_en.pdf