RV320 Crashing

[RobBrunner]

Hello,

When we come into the office and find the internet down we have to restart the RV320 to regain Internet access.  Any troubleshooting tips?  We're using the latest firmware - 1.4.2.22. I'm thinking of setting up a syslog server to log the events to get a better idea of what is going on.  What logged information should I be focusing on?  Any thoughts on this would be helpful.

Thanks in advance!

-Rob

[balaji.bandi]

check the built in logging any information can be find ? good idea to setup syslog, but when it crashes it will not send the logs to syslogs server.

suggest to open a SMB tac case to investigate for you, if this is effecting your work.

[RobBrunner]

Thank you, how do I open a SMB case?

Here is the log info:

2019-06-29, 09:23:08 Kernel kernel: Core1: Cache error exception:

2019-06-29, 09:23:08 Kernel kernel: cp0_errorepc == ffffffff8121bb1c

2019-06-29, 09:23:08 Kernel kernel: CacheErr (Icache) == 7f7f0000000849

2019-06-29, 09:23:08 Kernel kernel: Core1: Cache error exception:

2019-06-29, 09:23:08 Kernel kernel: cp0_errorepc == ffffffff813d21c8

2019-06-29, 09:23:08 Kernel kernel: CacheErr (Icache) == 7f7f0000000849

2019-06-29, 09:23:08 Kernel kernel: Core1: Cache error exception:

2019-06-29, 09:23:08 Kernel kernel: cp0_errorepc == ffffffff81230120

2019-06-29, 09:23:08 Kernel kernel: CacheErr (Icache) == 7f7f0000000849

2019-06-29, 09:23:08 Kernel kernel: Core1: Cache error exception:

2019-06-29, 09:23:08 Kernel kernel: cp0_errorepc == ffffffff8121611c

2019-06-29, 09:23:08 Kernel kernel: CacheErr (Icache) == 7f7f0000000849

2019-06-29, 09:23:08 Kernel kernel: Core1: Cache error exception:

2019-06-29, 09:23:08 Kernel kernel: cp0_errorepc == ffffffff81218120

2019-06-29, 09:23:08 Kernel kernel: CacheErr (Icache) == 7f7f0000000849

2019-06-29, 09:23:08 Kernel kernel: xt_TCPMSS: bad length (209 bytes)

2019-07-04, 15:34:23Kernelkernel: Out of memory: kill process 701 (charon) score 1064 or a child

2019-07-04, 15:34:23Kernelkernel: Killed process 701 (charon)

2019-07-04, 15:34:23Kernelkernel: Out of memory: kill process 618 (confd) score 117 or a child

2019-07-04, 15:34:23Kernelkernel: Killed process 618 (confd)

[balaji.bandi]

yes i would suggest to open a SMB TAc case, they are quicker to help you.