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Beginner

RV320 Factory reset fails

I uploaded new firmware (RV32X_v1.5.1.05_20191001-code.bin) to my rv320 to try and fix the lack of web interface on port 80 or 443.

 

I now can't even log in on 192.168.1.1:8007 because it doesn't accept the password I set or the default one (cisco / cisco). Factory resets do not reset the password, regardless of the length of time I press the reset button for.


This router has been nothing but trouble - anybody able to help before I throw it out of the window and swear never to buy Cisco again?

Thanks

3 REPLIES 3
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Beginner

Re: RV320 Factory reset fails

Update - factory resets fail because you never loose the red lights and it doesn't hand out dhcp unless you power cycle it.

Highlighted
Cisco Employee

Re: RV320 Factory reset fails

Hi,

 

To reboot the unit and restore the factory default configuration, press
and hold in the RESET button for more than 10 seconds. Changes you
have made to the configuration of your device are lost. 

Please find the below URL to follow the steps to reset the device : 

 

https://www.cisco.com/c/en/us/support/docs/smb/routers/cisco-rv-series-small-business-routers/smb4347-reset-to-factory-default-settings-on-rv320-and-rv325-vpn-rou.html

 

For more help kindly refer the below guide

https://www.cisco.com/c/dam/en/us/td/docs/routers/csbr/rv320/quick_start/rv320_qsg_en.pdf

 

I hope this will solve your issue.

Regards,

Ajay Pareek

Highlighted
Beginner

Re: RV320 Factory reset fails

The unit never recovers from a factory reset, it just sits there with the
red led lit. I still have a useless unit.