Our new RV325 was installed yesterday, with Firmware version 220.127.116.11.
It was connected to WAN and LAN successfully.
Today we decided to upgrade to the latest firmware before configuring VPN access. We downloaded RV32X_v1.3.2.02_20160923-code.bin and went to install from PC. The upload progress percentage messages flashed up rapidly, and a "Firmware Upgrade" progress bar was shown.
The upgrade screen is stuck on the "Firmware Upgrade" progress bar for hours now, and a text message is visible in the background - "Critical Failure. Please contact support."
See the attached screenshot.
The DIAG light is blinking red, and the power light is solid green.
WAN and LAN continue to work - the device has not been "bricked" it seems.
I note that it seems to be possible to upload the firmware via TFTP but I am reluctant to try anything like that without some expert advice :)
I was all set to try this when I decided to retry the "official" method one more time, and to my surprise it worked OK this time, so I didn't have to go the TFTP route.
There is probably some kind of timing issue or load factor perhaps that interferes with the upload from PC or what happens immediately thereafter, so maybe it's generally worth retrying it later before resorting to TFTP...