RV340 dual WAN router: dnsmasq: exiting on receipt of SIGTERM

[Unmesh Joshi]

Hi,

I recently purchased RV340-K9 V05 dual WAN router. I have upgraded the firmware to the latest. Current Firmware Version: 1.0.03.21

dnsmasq: exiting on receipt of SIGTERM

I also see that the router CPU gets to 100% and router becomes non-responsive for a minute.., with my internet connectivity getting distrubed.

Anyone else seen this issue?

Thanks,
Unmesh

[marce1000]

 - Should be considered as a bug , raise a TAC case :

            https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 M.

[Unmesh Joshi]

Looks like I can not open TAC case online, with only specific IP ranges having access to open a case online.

ATTENTION: Network changes that may affect access to some Cisco applications

[Martin Aleksandrov]

Hi Umesh,

Please go ahead and call STAC by phone.

Regards,

Martin

[Unmesh Joshi]

Just called and they asked me to send email to tac@cisco.com, so did that. 

But just curious to know if anyone faces this issue with RV340 with latest firmware upgrade. (or otherwise).

[Martin Aleksandrov]

Hi Unmesh,

Did you experience the same issues with the previous firmware version? What is your internet connectivity type? Have you made any changes before the upgrade?

Regards,

Martin

[Unmesh Joshi]

I just purchased this router, and the existing firmware was too old, so upgraded to latest immidiately. Not sure if the previous versions have this issue.

[Martin Aleksandrov]

What is your Internet connectivity type? 

[Unmesh Joshi]

Its dual WAN, 1 PPoE connection and the other is through fiber internet.