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RV340 - Security - Application Statistics- No Graph Data

Hello,

 

In RV340 UI, navigate to Security - Application Control and enable (Radio button ON)

Then navigate to Application Statistics - even after several days, the WAN Traffic graph shows no plot, no data.

What is wrong with the Application Statistics graphing function?

2019-06-21 174656.jpg2019-06-21 174638.jpg

 

1 Accepted Solution

Accepted Solutions

Please hover over the little blue dotted line with your mouse and see a pop-up of the bandwith a check if it is higher than 0.

You are right because the scale for WAN throughput lower thgan 10M is poor

 

2019-06-25_14-06-06.png

View solution in original post

5 Replies 5

mridsing
Cisco Employee
Cisco Employee

Hi,

 

Thanks for your post.

 

Kindly let me know the firmware running in RV340.

Kindly check the same (application statistics graph) in any other web browser.

 

--------------------

 

Still unable to see any graph, kindly open a service request with us by following below link:-

 

https://www.cisco.com/c/en/us/support/web/tsd-cisco-small-business-support-center-contacts.html

 

Thanks and regards,

Mridul

Cisco SBSC

The router has always had the latest firmware applied as soon as it's available.

v1.0.03.15

Jo Kern
Cisco Employee
Cisco Employee

Hi,

 

this is a "live" graph not a historical representation of WAN statistics. So if you keep the window open it will update the utilization graph. Unfortunately when you navigate away and back it will start from empty again.

We will work on improving this.

Thx

Jo

Thanks for your reply.

That does clarify the graph functionality, however, even when set to update every 15 seconds the graph displays the WAN Traffic at zero. I assure you that the traffic is more than zero.

 

2019-06-24 170354.jpg

Please hover over the little blue dotted line with your mouse and see a pop-up of the bandwith a check if it is higher than 0.

You are right because the scale for WAN throughput lower thgan 10M is poor

 

2019-06-25_14-06-06.png

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