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Announcements

ANNOUNCEMENTS

  • New Firmware Available for the RV340 Series Router Family! posted Apr 30, 2019
This includes the RV340, RV340W, RV345, and RV345P. To learn more and get the latest Firmware version click here

  • Important Update: Cisco RV340 Series and Cisco AnyConnect Secure Mobility Client posted Nov 10, 2018
The RV340 Series supports Remote Tunnel Termination of the best-selling and easy to use Cisco AnyConnect Secure Mobility Client... read more
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Beginner

RV345 Lost configuration after upgrade

Hello,

I have upgraded the RV345. But the whole configuration is lost : VLAN, rules...

 

Is there a way to reload the old configuration ? I did not find it in 'Configuration Management'.

 

Or do i must rewrite the whole configuration with more than 50 rules !

 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Advisor

Re: RV345 Lost configuration after upgrade

Unfortunatly yes it went something wrong. best practice to offload the config always weekly or monthly basis.

or before upgrade.

BB
*** Rate All Helpful Responses ***
Cisco Employee

Re: RV345 Lost configuration after upgrade

Hi,

 

Thanks for your post.

 

In case no configuration file was saved , then will have to reconfigure everything from scratch.

In case you require assistance in re configuring from scratch, you can call our frontline team and get a service request opened with us.

 

Thanks and regards,

Mridul

Cisco SBSC

4 REPLIES 4
VIP Advisor

Re: RV345 Lost configuration after upgrade

In normal situation upgrade should not erase config (only degrade does erase config)

As best practise suggested always take backup cofig and upgrade.

 

If you have backup config, you can restore System Management>>Backup and restore path

 

1. If you do not have backup, either contact SMB TAC (i do not belive option to restore lost config)

2. configure from scratch and once all working, keep base config as backup, if you encounter same situation you can restore.

BB
*** Rate All Helpful Responses ***
Beginner

Re: RV345 Lost configuration after upgrade

Thank you.
Clearly something went wrong during the upgrade. Even the admin password was cleared.

I though the backup configuration was handled by the device.

 

I have to reconfigure from scratch :-(

VIP Advisor

Re: RV345 Lost configuration after upgrade

Unfortunatly yes it went something wrong. best practice to offload the config always weekly or monthly basis.

or before upgrade.

BB
*** Rate All Helpful Responses ***
Cisco Employee

Re: RV345 Lost configuration after upgrade

Hi,

 

Thanks for your post.

 

In case no configuration file was saved , then will have to reconfigure everything from scratch.

In case you require assistance in re configuring from scratch, you can call our frontline team and get a service request opened with us.

 

Thanks and regards,

Mridul

Cisco SBSC