05-22-2019 10:08 PM
Hi,
We bought a RV345P and a RV345. We try to copy the configuration of the RV345P on the RV345 but we have the following error :
"Failed to load the configuration files from PC to running configuration".
Both equipements are using the same firmware and are up to date. The only difference between RV345 and RV345P is PoE.
We ran the test from a USB directly connect to the device and from a PC. We got the same issue
We would like to know if you can save a configuration from a RV345P and copy it to a RV345 ?
Regards,
Antoine
Solved! Go to Solution.
05-24-2019 07:44 AM
Hi, unfortunately you cannot do that. The configuration file is different due to the PoE settings.
Regards
Jo
05-24-2019 06:26 AM
05-24-2019 07:44 AM
Hi, unfortunately you cannot do that. The configuration file is different due to the PoE settings.
Regards
Jo
05-28-2019 10:04 PM
Hi Jo,
Thank you for your reply. I was afraid of that.
Have a good day,
Regards,
Antoine
06-04-2019 11:15 PM
Hi Joe,
It's me again, so we purchased a new RV345P. The configuration is in factory default. We just configured the new password and we installed the lastest firmware. But I still got the issue. Is there a solution ?
Kind regards
06-05-2019 03:54 AM
Let me check. That should work
06-05-2019 05:25 AM
I verified on a RV340 and that works.
Can you factory reset the new RV345P again please.
If during upload of new config the IP address of the router changes you might need to reconnect your PC if the PC received the IP address via DHCP from the router.
We use the same method with our management system to save and restore configs for the devices.
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