RVL200 firmware 1.1.12.1 - Windows 7 still fails for SSL VPN

[christinacheung]

Try to connect RVL200 with SSL VPN using Windows 7 IE 8.

After upgrading to firmware 1.1.12.1, I am able to install the webcachecleaner, but when I tried to click the padlock on the screen, I keep getting

"Error: Virtual Passage not installed.  Please install as administrator".

I am already the only administrator on the computer, and I have installed the C++ 2005 Redistributable Package (x64) according to the release note.  The XTunnel IE add-on shows date 3 Mar 2010.  The certificate is updated (expiry 2011).

Any ideas how to get around this issue?

Thanks.  Christina

[Te-Kai Liu · Accepted solution]

On Windows 7 or Vista, Internet Explorer does not always run with administrative privilege. You have to select the option of "Run As Administrator" when you start the IEv8.

[christinacheung]

Thanks!  It works!

I wasn't aware it is such a simple issue.