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Beginner

RVS 4000 - No longer using 192.168.1.1

I was accessing my router remotely, when my session timed out.  When I went to reload the utility, the IP address which I usually use:  192.168.1.1 no longer worked. 

According to the cmd prompt:  ipconfig, the address now is:  50.55.20.255, however, that doesn't pull anything up, either.

Any suggestions as to how I can restore the utility configuration tool?

Thank you.

3 REPLIES 3
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Enthusiast

Dear Denny,

Thank you for reaching Small Business Support Community.

Besides resetting the router to factory conditions, by holding down for 10 seconds the reset button, and restarting  the PC, all I can suggest you is to contact the Small Business Support Center for further assistance;

 

https://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

I apologize for the inconvinience and please let me know if there is anything I may assist you with in the meantime.

Kind regards,

Jeffrey Rodriguez S. .:|:.:|:.
Cisco Customer Support Engineer

*Please rate the Post so other will know when an answer has been found.

Jeffrey Rodriguez S. .:|:.:|:. Cisco Customer Support Engineer *Please rate the Post so other will know when an answer has been found.
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Beginner

Hello Denny,

What configurations where you changing when the session timed out?  Also, have you tried connecting and using an application such as wireshark to confirm the IP address?

Regards,

Trevor Rietcheck

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Contributor

Reboot the router and your computer and try again.  Sounds like something funky happened--let's hope it was a temporary glitch.

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