cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Welcome to the Cisco Small Business Community

Have a question? Click on a topic board below to get started in the community.

543
Views
0
Helpful
5
Replies
shakeelahmadch
Beginner

SRP527W TCP Dump Option

Hi,

I upgraded the firmware to latest and apparently i've lost couple of options inlcuding TCP Dump in diagnostic as well as I cannot find how to disable/enable an ethernet port. Can someone please help on this ?

5 REPLIES 5
Andrew Hickman
Cisco Employee

Hi,

Which version have you installed?  None of the features should have been removed.

Are you logged in with the administrator role?

Regards,

Andy

Hi Andy,

I downloaded the latest one last night - here's some more details:

Model: SRP527W, ADSL2+ AnnexA, 802.11n ETSI, 2FXS/1FXO
Version ID: V01
Hardware Version: 4.1.0
Boot Version: 1.1.22 (Feb 22 2011 - 09:42:55)
Firmware Version: 1.01.27 (007) Jun 15 2012
ADSL Firmware Version:0.75.0
Recovery Firmware: 1.01.20 (011)
Setup Wizard Version: 20101106.00
WAN MAC Address: 20:37:06:3B:C7:54
Current Time: Fri, 19 Apr 2013 15:22:41
WAN: WAN1 (1 PVC Enabled)
LAN: VID (2 VLAN Enabled)
Wireless: 1 SSID Enabled

Edit: I've found a URL as well which refers to the same option but I have only fewer options in Diagnostics now.

http://sbkb.cisco.com/CiscoSB/GetArticle.aspx?docid=93cbf6a4243f476cae2ad872ac3295c7_Configure_TCP_Dump_in_SRP5320_Series_Services_Ready_Platform.xml&pid=2&converted=0

Here is what I'm getting now:

http://i.imgur.com/dFyDeq6.png

Hi,

It looks like you have downgraded your SRP527W-U-K9 product to the 1.1.x firmware release, which does not include those features.

Please install the latest 1.2.x release and you should see those features again.

Regards,

Andy

Hi Andy,

How do I check if my device is U as the sticker and information just say SRP527W only.

What is the full product code from the sticker on the bottom of the device?