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Stuck on Verifying Network in QuickVPN

milenko121175
Level 1
Level 1

Hello.  I'm hoping I can some help.  The internet comes in from T1 via Cisco 1721 (leased by third party).  This in turn goes to a switch and then to my ftp server and the RV082 with the rest of the network behind the RV082.  Setting up the network was easy, but when I attempted to use QuickVPN I ran into a host of problems that I tried to deal with 1 by 1.  I now get so far and don't know how to proceed any further.  For brevity, I've captured a failed connection attempt and am including here with logs from the router and setup pictures attached.

I have downloaded what appears to be the newest QuickVPN client (1.4.1.2) and the firmware appears to be the latest version.

Firmware version :    2.0.0.19-tm (Feb 20 2009 15:15:20)

Can someone help me get this thing up and running?  I'm a hardware design engineer by occupation and while I can read instructions and search the internet pretty well, I'm at a loss at where to go from here.

2010/12/02 16:55:09 [STATUS]OS Version: Windows XP

2010/12/02 16:55:09 [STATUS]Windows Firewall is ON

2010/12/02 16:55:09 [STATUS]One network interface detected with IP address 192.168.112.58

2010/12/02 16:55:10 [STATUS]Connecting...

2010/12/02 16:55:10 [DEBUG]Input VPN Server Address = kesi.sunright.com

2010/12/02 16:55:10 [STATUS]Connecting to remote gateway with IP address: 67.104.38.162

2010/12/02 16:55:16 [STATUS]Remote gateway was reached by https ...

2010/12/02 16:55:16 [STATUS]Provisioning...

2010/12/02 16:55:25 [STATUS]Success to connect.

2010/12/02 16:55:25 [STATUS]Tunnel is configured. Ping test is about to start.

2010/12/02 16:55:25 [STATUS]Verifying Network...

2010/12/02 16:55:29 [WARNING]Failed to ping remote VPN Router!

2010/12/02 16:55:32 [WARNING]Failed to ping remote VPN Router!

2010/12/02 16:55:36 [WARNING]Failed to ping remote VPN Router!

2010/12/02 16:55:39 [WARNING]Failed to ping remote VPN Router!

2010/12/02 16:55:43 [WARNING]Failed to ping remote VPN Router!

2010/12/02 16:55:46 [WARNING]Ping was blocked, which can be caused by an unexpected disconnect.

2010/12/02 16:55:47 [STATUS]Disconnecting...

2010/12/02 16:57:51 [WARNING]Failed to disconnect.

I should also mention that I have called the 3rd party ISP and chewed them up and down about blocking ports and they swear they don't block anything.

I have tried to disable the Firewall on my local PC, but the domain policy doesn't allow that.  Any other info I can provide (screen shots, setup info, etc), just ask and I will try to post here ASAP.

Thanks in advance to anyone who can help.

Ron

Thanks in advance.

2 Replies 2

riroe
Level 3
Level 3

On the RV082 under the Firewall do you have Block WAN Requests disabled ?  If not I would disable this and give it a try.

THANKS

Hello,

Yes, that was in a response when someone else had a similar problem and shown in the one attachment (general.jpg) I had posted.  That's not it.

Thanks,

Ron